Effective Date: February 20,2026
Business Name: Gifted by the Sea
Website: https://giftedbythesea.com/
1. Overview
At Gifted by the Sea, we want you to love your purchase. If you are not completely satisfied, we’re here to help.
Please read this policy carefully before initiating a return or exchange.
2. Return Eligibility
You may request a return if:
-
The item was purchased directly from our website
-
The request is made within 14 days of delivery
-
The item is unused, unworn, and in original condition
-
The item includes original packaging and tags
-
You provide proof of purchase
We reserve the right to refuse returns that do not meet these conditions.
3. Non-Returnable Items
The following items are not eligible for return or exchange:
-
Final sale or clearance items
-
Personalized or custom products
-
Gift cards
-
Worn or damaged items
-
Items returned after the return window
4. Exchanges
We offer exchanges for:
-
Size issues
-
Damaged or defective products
-
Incorrect item received
If you would like to exchange an item:
-
Contact us within 14 days of delivery.
-
Provide your order number and reason for exchange.
-
Once approved, ship the item back.
Replacement items will be shipped once the original item is received and inspected.
5. Damaged or Incorrect Items
If your item arrives:
-
Damaged
-
Defective
-
Incorrect
Please contact us within 48 hours of delivery with:
-
Order number
-
Photos of the issue
We will arrange a replacement or refund at no additional cost.
6. Return Shipping
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
-
Shipping costs are non-refundable.
-
We recommend using a trackable shipping method.
Gifted by the Sea is not responsible for lost return packages.
7. Refund Process
Once we receive and inspect your returned item:
-
You will receive email confirmation.
-
Approved refunds will be issued to the original payment method.
-
Processing time: 5–10 business days (depending on your bank/payment provider).
Original shipping charges are non-refundable unless the return is due to our error.
8. Late or Missing Refunds
If you have not received your refund:
-
Check your bank account.
-
Contact your credit card company (processing times vary).
-
Contact your bank.
If you still have not received your refund, contact us.
9. Return Address
Gifted by the Sea
6115 Long Beach Blvd
Brant Beach, NJ 08008
United States
Email: GiftedLBI@yahoo.com
Phone: Â +1 609-342-0219
10. Fraud Prevention
We reserve the right to:
-
Refuse returns showing signs of wear
-
Deny excessive or abusive return behavior
-
Limit returns from customers with repeated abuse